Beware of Scams

This time of the year, there is a massive amount of information either online, print, or over the phone that targets Seniors who are on Medicare and Social Security.  Unfortunately some of this information will not be credible.  With millions of seniors and disabled individuals relying on Social Security, scammers target audiences who are looking for help, guidance, and benefit information.

The law that addresses misleading Medicare and Social Security advertising and prohibits people or non-government businesses from using words or emblems that mislead others. Advertising can’t lead people to believe that they represent, are somehow affiliated with, or endorsed or approved by Social Security or the Centers for Medicare & Medicaid Services (Medicare).  An example: no Medicare Supplement, Medicare Advantage or Medicare Part D prescription drug plan is endorsed by Medicare.  All plans must meet the guidelines set forth by CMS, however they do not endorse any plan.

People are often misled by advertisers who use the terms “Social Security” or “Medicare.”  Often, these companies offer Social Security services for a fee, even though the same services are available directly from Social Security free of charge.  These services include getting:

  • A corrected Social Security card showing a person’s married name;
  • A Social Security card to replace a lost card;
  • Social Security Statement; and
  • A Social Security number for a child.

At we have links that will take you directly to Medicare and Social Security web sites that allow you to check your Medicare enrollment status, apply for extra help with your prescription drugs, or sign up for Medicare Part B.  You can call Franks Insurance Group at 903-868-0791, and we will be happy to assist you.   

Since 2004, Franks Insurance Group has been an independent insurance agency serving the North Texas area, which includes Sherman, Denison, Gainesville, and Bonham, Texas.  We are located at 506 E Taylor, Sherman, TX.  Our website is